Privacy Policy

At Ataraxia Counselling, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your data in compliance with the UK General Data Protection Regulation (GDPR).

Information We Collect

Yes, we provide warranties on our workmanship and materials used in our projects.

• Personal Identification Information: Name, email address, phone number, and other contact details.
• Health Information: Details about your mental health and medical history that you provide during counselling sessions.
• Usage Data: Information about how you use our website, including IP address, browser type, and browsing behaviour.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our counselling services.
• To communicate with you, including responding to enquiries and scheduling appointments.
• To improve our website and services based on your feedback and usage data.
• To comply with legal and regulatory obligations.

How We Protect Your Information

We implement a variety of security measures to protect your personal information, including encryption, secure servers, and regular security assessments. Access to your data is restricted to authorized personnel only.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or comply with the law. This may include sharing information with:

• Healthcare professionals involved in your care.
• Service providers who assist us in operating our website and services.
• Legal authorities if required by law.

Your Rights

Under the GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectification of inaccurate or incomplete data.
• The right to erasure of your personal data (right to be forgotten).
• The right to restrict the processing of your data.
• The right to data portability.
• The right to object to the processing of your data.

To exercise any of these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this privacy policy or your personal data, please contact us at:

Email: [email protected]
Phone: 07511 029555
Address: []

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it regularly.

Last updated: [20th May 2024]